This travel agency is the worst. They dont respond, they lose payments, they over charge you. When I spoke to karli about the service I had received she told me what do you expect you got a great deal. When I called to complain to the owner he listened to me and then when I was done talking he hung up on me. If I could give them a negative review I would. Buyer beware they suck!!!!
Many better choices out there....
Absolutely terrible treatment after a huge Italy trip that cost thousands. Karlee and Steve while helpful at first, did nothing to rectify a bad recommendation.The $40.00 reimbursement that you're speaking of, is a joke for what we went through! Ridiculous, STILL even with your resonse!
We booked with Mary out of the Fort Erie office and she spent a heck of a lot of time with us, skipping her lunch to make sure we booked exactly what we wanted. We will use Glenny for all our future vacations!
I called Glenny travel on December 31st 2017 approximately 5 minutes before they were about to close and the man on the phone spent a good amount of time with me to patiently find out what I was looking for and to try to find a vacation that suited my needs and budgetOnce we were on the same page he felt it best that I should go a certain direction and it ended up working out for the bestI am very happy with the service that I received
Glenny Travel is a Canadian Travel Agency based in Fort Erie, Ontario. Glenny Travel is located at 450 Garrison Rd, Fort Erie, ON L2A 1N2, Canada.
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